I’m a fan of Subway; I like their sandwiches, their service, and now their efforts to improve. The introduction of better quality meats and the addition of wraps, flatbreads and seasonal vegetables have all conspired to make a good place better.
So last night, when I went for my double points and to try the newest sandwich, my eye caught this sign. I had to steal the words. “We think every day is an opportunity to improve.”
We think every day is an opportunity to improve. I must have seen it before so I copied it down and plugged it into my search engines. The only hit I got was from Toyota Value in New Zealand. That couldn’t have been it, never been to New Zealand and don’t read Toyota Values.
I even plugged it into some search engines for Lean and Six Sigma, still no luck. How could it be that a near perfect phrase to define lean or continuous improvement or even the Toyota Kata had not been used?
Consider how that phrase could be used to motivate your quality department, your engineering department, and your overall company strategy.
Now go to the floor and spread the news. See for yourself.